General
Are your products safe?
Certainly, we diligently source high-quality synthetic, active, and botanical ingredients for the production of our products. Our entire product range is formulated and developed by experienced cosmetic scientists. You can find specific ingredient details on each product page in the shop.
What is the shelf life of the products?
As long as you store your products in a cool, dry place, most products have a shelf life of 12 months. Full information can be found on each product packaging.
Do your products work for all skin types?
Yes. Oily, Normal, Dry, combo skin types. Even sensitive skin can use all our products. However, for products like Retinol, you should start slow until your skin can tolerate it.
Do your products work on light skin?
Skincare products don’t select skin tone. Beauty has no skin tone
Can I use your products if I have sensitive skin?
Yes. We recommend patch testing first and starting slow.
Are your products pregnancy safe?
Our products contain a combination of active ingredients and botanicals, some of which your doctor may advise to avoid during pregnancy or while nursing. However, our cleansing, hydrating, soothing and skin repair line can be used by pregnant women. We recommend avoiding Retinol during pregnancy.
Do Vhue Skin products work for men too?
Yes, men have skin and skin concerns too, which our products help tackle.
When will I see results?
Many people notice clearer skin and smoother texture within a few weeks or months. However, individual results will vary based on skin condition, severity of concern, skin response and treatment/product used.
Do you deliver everywhere?
Yes we deliver worldwide.
How do I place an order?
Once you’ve found the products for your skin, you’ll need to click ‘Add to cart’. You can either continue shopping or click ‘Checkout’. Once at your cart, you can then see the option to checkout. Please check all the items you wished to order are in your cart before proceeding to checkout!
If you are logged in, then your address and payment options will automatically display in the checkout, making it quick and easy to complete the order. Please do double check your details before completing the order! If you don’t have an account, you’ll need to enter the details manually.
At this stage you can also apply any coupons, promotional code, gift card to your order total.
Check everything is correct and you’re good to go. We will send you a confirmation email that we’ve received your order.
Do you offer samples? Do you have minis?
We do not currently offer samples at this time. However, we do hope to offer travel size/minis for all our products soon.
Can I change the items in my order?
How can I change my address on the order?
Antispot Cream
How do I incorporate antispot to my routine?
We recommend starting slowly, about 3ce weekly then gradually increase usage.
Will it purge me?
Yes it can. It is possible to purge from antispot cause it contains an exfoliant (1% salicylic acid).
How long does purging last for?
Purging can last between 1-6 months depending on the grade of acne you have.
How many times do I use it weekly?
For beginners 2-3 times weekly.
Is it a moisturizer?
It can serve as a moisturizer, so you do not have to use it with a moisturiser.
Between the antispot and retinol which should I get for acne?
We recommend getting both. Antispot contains 1% salicylic acid which is very good for texture and congestion and works in a different way from Retinol concentrate, a powerful product for blemishes/texture. Tackling acne requires different measures because acne is caused by different factors.
Skin Repair Face Moisturizer
Will it brighten me?
Yes, it can brighten as it contains niacinamide and tranexamic acid which can help improve hyperpigmentation.
Can I use it before my sunscreen?
Yes, you can.
Can oily skin use it?
Our skin repair moisturiser can be used by all skin types.
Soothing & Hydrating Toner
When do I use it?
It is used after washing/cleansing your face.
Can I use cotton pad or I can use my palm?
Yes, you can use your cotton pad and you can also use your palm but to save product, use your palms..
Toner comes after serum right?
No, toner before serum. You should layer from the lightest to heaviest.
Sulfur Mask
Is it drying and can I use it daily?
No, it’s not. We recommend using 2-3 times a week.
Do I have to only apply it on the spot with acne?
You can apply it all over your face also spot treat on the part you have inflamed acne.
What does it do?
it’s antibacterial and anti inflammatory and helps fight acne.
How many percent of sulfur is in the mask?
It contains 10% sulfur.
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